AMCC 3WARE 9500S Guide de l'utilisateur

3ware® Serial ATA RAID ControllerSupports the 9650SE, 9590SE, and 9550SX ModelsPN 720-0159-00March 2007 User Guide

x 3ware Serial ATA RAID Controller User Guide2 To launch the bookshelf at the opening page, open the 3wareHTMLBookshelf folder and double click the fi

Chapter 7. Configuring Your Controller90 3ware Serial ATA RAID Controller User GuideExporting JBOD DisksBy default, JBOD disks (unconfigured disks) co

www.3ware.com 918Configuring UnitsThis section includes information and procedures on configuring units attached to your 3ware RAID controller. It is

Chapter 8. Configuring Units92 3ware Serial ATA RAID Controller User GuideConfiguration Options When Creating a UnitThis section provides an overview

Configuring a New Unitwww.3ware.com 93 Name of the unit (optional)Units can be given names. These names will be

Chapter 8. Configuring Units94 3ware Serial ATA RAID Controller User GuideBoot volume sizeWhen you create a unit through 3BM, you can create a special

Configuring a New Unitwww.3ware.com 953 Click Create Unit.A window similar to the one below shows the drives you selected, and lets you specify confi

Chapter 8. Configuring Units96 3ware Serial ATA RAID Controller User Guide8 Make changes to the unit policies, as desired. You can enable or disable t

Configuring a New Unitwww.3ware.com 97Creating a Unit through 3BM In 3BM, configuration tasks start from the main 3ware BIOS Manager screen shown in

Chapter 8. Configuring Units98 3ware Serial ATA RAID Controller User Guide2 After all drives for the unit are selected, Tab to the Create Unit button

Configuring a New Unitwww.3ware.com 998 (Optional) Tab through the policy fields and make any appropriate changes to the settings for:•Write Cache Se

1 3ware Serial ATA RAID Controller User Guide1Introducing the 3ware® SATA RAID ControllerAMCC 3ware RAID controllers deliver full-featured, true hardw

Chapter 8. Configuring Units100 3ware Serial ATA RAID Controller User Guide12 When you are finished making configuration changes, press F8 to save the

Configuring a New Unitwww.3ware.com 1012 Press the Page Up key to move the unit up the list; press the Page Down key to move the unit down the list.P

Chapter 8. Configuring Units102 3ware Serial ATA RAID Controller User GuideTo partition, format, and mount under Linux 1 Boot the system and log in as

Creating a Hot Sparewww.3ware.com 103To partition, format, and mount under FreeBSD1 Boot the system and log in as root.2 Open a terminal window.3 Par

Chapter 8. Configuring Units104 3ware Serial ATA RAID Controller User Guide Specifying a Hot Spare through 3DMIf

Naming a Unitwww.3ware.com 105Figure 51. Hot Spare Indicated If a hot spare is already enabled, you can disable it by pressing s again. 3 If you are

Chapter 8. Configuring Units106 3ware Serial ATA RAID Controller User GuideTo name or rename a unit through 3BM1 At the main 3BM screen, select the un

Setting Unit Policieswww.3ware.com 107• Continue on Source Error During Rebuild. Determines whether ECC errors are ignored when they are encountered

Chapter 8. Configuring Units108 3ware Serial ATA RAID Controller User GuideEnabling and Disabling the Unit Write CacheWrite cache is used to store dat

Setting Unit Policieswww.3ware.com 109To enable or disable unit write cache through 3BM1 At the main 3BM screen, select the unit by highlighting it a

Chapter 1. Introducing the 3ware® SATA RAID Controller2 3ware Serial ATA RAID Controller User Guide(RAID 6 and RAID 50 are available only with 3ware R

Chapter 8. Configuring Units110 3ware Serial ATA RAID Controller User Guideverify task during the scheduled time windows. (For information about sched

Setting Unit Policieswww.3ware.com 111The page refreshes, and a message at the top confirms the change you have made.To set the Continue on Source Er

Chapter 8. Configuring Units112 3ware Serial ATA RAID Controller User GuideTo enable or disable queuing for a unit through 3DM1 Choose Management >

Setting Unit Policieswww.3ware.com 113 • FUA (Force Unit Access). FUA commands are a way that the RAID controlle

Chapter 8. Configuring Units114 3ware Serial ATA RAID Controller User GuideThe Protection profile enables write journaling; the Performance and Balanc

Changing An Existing Configuration by Migratingwww.3ware.com 1155 Press Enter to display the choices, use the arrow keys to select the setting you wa

Chapter 8. Configuring Units116 3ware Serial ATA RAID Controller User GuideRAID Level Migration (RLM) OverviewRAID level migration is the process of c

Changing An Existing Configuration by Migratingwww.3ware.com 117 Changing

Chapter 8. Configuring Units118 3ware Serial ATA RAID Controller User GuideTo change the RAID level of a unit1 In 3DM 2, choose Management > Mainte

Changing An Existing Configuration by Migratingwww.3ware.com 1193 Click the Migrate Unit button.The Migrate dialog box appears, listing the drives wh

System Requirementswww.3ware.com 3Drive RequirementsDepending on the particular model, the 3ware RAID controller may be connected to two, four, eight

Chapter 8. Configuring Units120 3ware Serial ATA RAID Controller User Guide2 In the software, remove and rescan the controller, in order to update uni

Deleting a Unitwww.3ware.com 121 If you have incomplete drives, or drives that appear with a message such as “Un

Chapter 8. Configuring Units122 3ware Serial ATA RAID Controller User Guide5 In the Unit Maintenance section of the Maintenance page, select the unit

Removing a Unitwww.3ware.com 1233On the Delete Disk Array screen, review the information about the unit to make sure it is the one you want to delete

Chapter 8. Configuring Units124 3ware Serial ATA RAID Controller User Guide Removing a Unit Through 3DMIn 3DM, th

Removing a Unitwww.3ware.com 125The operating system is notified that the unit was removed. In Linux the device node associated with this unit is rem

Chapter 8. Configuring Units126 3ware Serial ATA RAID Controller User GuideMoving a Unit from One Controller to AnotherAfter you have configured a uni

Moving a Unit from One Controller to Anotherwww.3ware.com 127below. For units using JBOD, see “Moving Legacy JBOD Units to a 9000 Controller” on page

Chapter 8. Configuring Units128 3ware Serial ATA RAID Controller User Guide3 Power down the system, disconnect the drives from the 8000 controller and

Adding a Drivewww.3ware.com 1294 Remove the 9500S controller.5 If you are working with a Linux system, install the 9550SX, 9590SE, or 9650SE controll

Chapter 1. Introducing the 3ware® SATA RAID Controller4 3ware Serial ATA RAID Controller User Guide• For best viewing, screen resolution should be 102

Chapter 8. Configuring Units130 3ware Serial ATA RAID Controller User Guide To add a drive1 Insert the drive into

Rescanning the Controllerwww.3ware.com 131To remove a drive1 In 3DM, choose Management > Maintenance. On the Maintenance page, Remove Drive links

Chapter 8. Configuring Units132 3ware Serial ATA RAID Controller User GuideTo rescan the controller through 3DM1 In 3DM, choose Management > Mainte

www.3ware.com 1339Maintaining Units3ware RAID controllers include a number of features in the firmware that help maintain the integrity of your drive

Chapter 9. Maintaining Units134 3ware Serial ATA RAID Controller User GuideThe next figure illustrates how you can drill down to get additional detail

Checking Unit and Drive Status through 3DMwww.3ware.com 135Enclosure LED Status IndicatorsIf you use a 3ware Sidecar or an enclosure that has an inte

Chapter 9. Maintaining Units136 3ware Serial ATA RAID Controller User GuideThe unit is not fully fault tolerant until the rebuilding is complete. For

About Degraded Unitswww.3ware.com 137Drive StatusesThe following is a list of drive statuses you may see in 3DM:•OK. The drive is fine and is functio

Chapter 9. Maintaining Units138 3ware Serial ATA RAID Controller User GuideAbout Inoperable UnitsUnits become inoperable when there are no longer enou

Alarms, Errors, and Other Eventswww.3ware.com 139Event messages are categorized into the following levels of severity:•Errors (high severity events),

Understanding RAID Concepts and Levelswww.3ware.com 5drives, in rotation. Should a failure occur, the data on the failed drive can be reconstructed f

Chapter 9. Maintaining Units140 3ware Serial ATA RAID Controller User GuideWinAVAlarm is a stand-alone utility and does not require 3DM to be running,

Alarms, Errors, and Other Eventswww.3ware.com 141Downloading an Error LogYou can download an error log containing information from the firmware log.

Chapter 9. Maintaining Units142 3ware Serial ATA RAID Controller User GuideBackground TasksBackground tasks are maintenance tasks that help maintain t

Background Taskswww.3ware.com 143About InitializationFor 3ware SATA RAID controllers, initialize means to put the redundant data on the drives of red

Chapter 9. Maintaining Units144 3ware Serial ATA RAID Controller User Guidepostpone initialization until a scheduled time. (See “Scheduling Background

Background Taskswww.3ware.com 145 Initialization of RAID 1 and RAID 10 UnitsRAID 1 and RAID 10 units do not need

Chapter 9. Maintaining Units146 3ware Serial ATA RAID Controller User GuideBackground Initialization After Power FailureThe 3ware controller detects a

Background Taskswww.3ware.com 147What Verification DoesFor a RAID 1 or RAID 10 unit, a verify compares the data of one mirror with the other. For RAI

Chapter 9. Maintaining Units148 3ware Serial ATA RAID Controller User GuideHow Errors Are HandledVerification makes use of the same error checking and

Background Taskswww.3ware.com 149To verify a unit through 3DM1 In 3DM, choose Management > Maintenance.2In the Unit Maintenance section of the Mai

Chapter 1. Introducing the 3ware® SATA RAID Controller6 3ware Serial ATA RAID Controller User GuideFigure 2. RAID 0 Configuration Example

Chapter 9. Maintaining Units150 3ware Serial ATA RAID Controller User Guide Rebuilding UnitsRebuilding is the pro

Background Taskswww.3ware.com 151A RAID 6 unit can have two simultaneous drive failures, before becoming inoperable.When a RAID 5 or RAID 6 is runnin

Chapter 9. Maintaining Units152 3ware Serial ATA RAID Controller User Guidescheduling is enabled, the unit will not start actively rebuilding until th

Background Taskswww.3ware.com 153Figure 64. Degraded Disk Array Warning Message2 Press a key to continue.3 If your degraded unit has a drive indicat

Chapter 9. Maintaining Units154 3ware Serial ATA RAID Controller User GuideFigure 65. Rebuild Option on the Maintain Menu The Rebuild Disk Array scre

Background Taskswww.3ware.com 155and cancel a rebuild by using the Remove Drive link on the Maintenance page.If you do not have hot-swap carriers and

Chapter 9. Maintaining Units156 3ware Serial ATA RAID Controller User GuideBackground Task PrioritizationAlthough migration tasks follow the same sche

Scheduling Background Taskswww.3ware.com 157 You can also set the rate at

Chapter 9. Maintaining Units158 3ware Serial ATA RAID Controller User GuideFigure 67. Selecting Task Schedules to ViewTurning On or Off Use of a Task

Scheduling Background Taskswww.3ware.com 1593 In the Schedule Rebuild Tasks section, select the appropriate setting: Follow Schedule or Ignore Schedu

Understanding RAID Concepts and Levelswww.3ware.com 7RAID 5 is able to tolerate 1 drive failure in the unit.Figure 4. RAID 5 Configuration Example

Chapter 9. Maintaining Units160 3ware Serial ATA RAID Controller User GuideTo add a task schedule slot1 Choose Management > Schedule from the menu

Locating a Drive by Blinking Its LEDwww.3ware.com 1613 Check the boxes next to the self-tests you want to be performed. To disable self-testsUnlike s

Chapter 9. Maintaining Units162 3ware Serial ATA RAID Controller User GuideThe LED on the enclosure begins blinking.3 When you are finished working wi

www.3ware.com 16310Maintaining Your ControllerThis section contains instructions for how to perform tasks that help you maintain your controller, inc

Chapter 10. Maintaining Your Controller164 3ware Serial ATA RAID Controller User GuideIf you have a 2.6 kernel without sysfs, type the following comma

Updating the Firmware and Driverwww.3ware.com 165Downloading the Driver and FirmwareYou can download the latest drivers and firmware from the 3ware w

Chapter 10. Maintaining Your Controller166 3ware Serial ATA RAID Controller User Guide10 Uncompress the file to extract the driver or firmware files t

Updating the Firmware and Driverwww.3ware.com 167Updating the 3ware Driver and Firmware Under WindowsYou can update both the driver and the firmware

Chapter 10. Maintaining Your Controller168 3ware Serial ATA RAID Controller User GuideWhen the 3ware Driver/Firmware Update dialog box appears, it sho

Updating the Firmware and Driverwww.3ware.com 169If the firmware image is not found with the driver files, the 3ware Driver/Firmware Update dialog bo

Chapter 1. Introducing the 3ware® SATA RAID Controller8 3ware Serial ATA RAID Controller User GuideFigure 5. RAID 6 Configuration Example

Chapter 10. Maintaining Your Controller170 3ware Serial ATA RAID Controller User Guide 6 In the Action section of

Updating the Firmware and Driverwww.3ware.com 171(This message appears if you do not need to restart your computer.)Figure 74. Dialog Indicating Upd

Chapter 10. Maintaining Your Controller172 3ware Serial ATA RAID Controller User Guide2 Use the scroll arrows under “Current” Controller to see firmwa

Updating the Firmware and Driverwww.3ware.com 173Figure 76. 3ware Serial ATA RAID Controller Properties Dialog10 Click the Update Driver… button.11

Chapter 10. Maintaining Your Controller174 3ware Serial ATA RAID Controller User GuideFigure 78. Upgrade/Install Device Driver Wizard13 At the next s

Updating the Firmware and Driverwww.3ware.com 175Figure 80. Select the Device Driver Screen15 When the Install from Disk dialog box appears (Figure

Chapter 10. Maintaining Your Controller176 3ware Serial ATA RAID Controller User GuideFigure 82. Select a Device DriverThe wizard begins installing t

Updating the Firmware and Driverwww.3ware.com 177Figure 83. Found New Hardware Screen20 Choose “No, not this time” and click Next. At the next scree

Chapter 10. Maintaining Your Controller178 3ware Serial ATA RAID Controller User GuideUpdating the 3ware Driver Under Red Hat or Fedora CoreThe follow

Updating the Firmware and Driverwww.3ware.com 1795 For 2.4 Kernels, add the following line to /etc/modules.conf:alias scsi_hostadapter 3w-9xxx.oFor 2

Understanding RAID Concepts and Levelswww.3ware.com 9Figure 6. RAID 10 Configuration Example RAID 50RAID 50 is

Chapter 10. Maintaining Your Controller180 3ware Serial ATA RAID Controller User GuideTo update the 3ware driver under SuSE1 Download and extract the

Updating the Firmware and Driverwww.3ware.com 18111 Stop the current driver module, if loaded:rmmod 3w-9xxx12 Load the new driver module:modprobe 3w-

Chapter 10. Maintaining Your Controller182 3ware Serial ATA RAID Controller User GuideUpdating the Firmware Under Linux and FreeBSDThe following steps

Viewing Battery Informationwww.3ware.com 183Viewing Battery InformationThe Battery Backup Unit (BBU) is an add-on card that can be attached to most 3

Chapter 10. Maintaining Your Controller184 3ware Serial ATA RAID Controller User Guideautomatically charged again after the test completes. The whole

Testing Battery Capacitywww.3ware.com 185Figure 86. BBU Information Screen While Battery is TestingTo test the battery in a BBU in 3BM1 At the main

186 3ware Serial ATA RAID Controller User Guide113DM 2 ReferenceThis section includes details about the fields and features available on the pages you

Controller Summary pagewww.3ware.com 187Controller Summary pageFigure 88. Controller Summary Page The Summary p

Chapter 11. 3DM 2 Reference188 3ware Serial ATA RAID Controller User GuideController Details pageFigure 89. Controller Details Page

Unit Information pagewww.3ware.com 189# of Drives. The number of drives connected to the controller.Download Error Log: Click on this link to downloa

www.3ware.com iiCopyright ©2004-2007 Applied Micro Circuits Corporation (AMCC). All rights reserved. This publication may be copied or reproduced for

Chapter 1. Introducing the 3ware® SATA RAID Controller10 3ware Serial ATA RAID Controller User GuideFigure 7. RAID 50 Configuration Example

Chapter 11. 3DM 2 Reference190 3ware Serial ATA RAID Controller User GuideStatus. The operational status of the unit: OK, Rebuilding, Initializing, Mi

Unit Details pagewww.3ware.com 191about a RAID 5 unit made up of three subunits, each of which contains one drive, will include details about the uni

Chapter 11. 3DM 2 Reference192 3ware Serial ATA RAID Controller User GuideDrive Information pageFigure 92. Drive Information Page

Drive Details windowwww.3ware.com 193 Identify. Check this box to cause the LED for this drive to blink in the e

Chapter 11. 3DM 2 Reference194 3ware Serial ATA RAID Controller User Guideapplications, usually server-type applications. In order to make use of Nati

Controller Settings pagewww.3ware.com 195Controller Settings pageFigure 94. Controller Settings Page The Contro

Chapter 11. 3DM 2 Reference196 3ware Serial ATA RAID Controller User GuideThe five radio buttons let you set the ratio at which background tasks are p

Controller Settings pagewww.3ware.com 197 Queuing. This policy enables or disables Native Command Queuing (NCQ)

Chapter 11. 3DM 2 Reference198 3ware Serial ATA RAID Controller User Guide• Smallest usable spare.• Smallest usable unconfigured (available) drive.• S

Scheduling pagewww.3ware.com 199Scheduling pageFigure 95. Scheduling Page The Scheduling page appears when you

Understanding RAID Concepts and Levelswww.3ware.com 11Determining What RAID Level to UseYour choice of which type of RAID unit (array) to create will

Chapter 11. 3DM 2 Reference200 3ware Serial ATA RAID Controller User Guide Follow Schedule/Ignore Schedule. You c

Scheduling pagewww.3ware.com 201The UDMA mode can become downgraded in the event that cable CRC errors are encountered, requiring multiple retries to

Chapter 11. 3DM 2 Reference202 3ware Serial ATA RAID Controller User GuideMaintenance pageFigure 96. Maintenance Page

Maintenance pagewww.3ware.com 203Rescan ControllerThe Rescan Controller button scans the ports on the controller. Rescanning updates the list of avai

Chapter 11. 3DM 2 Reference204 3ware Serial ATA RAID Controller User GuideUnit InformationUnit Number. The unit number assigned to the unit by the fir

Maintenance pagewww.3ware.com 205 Maintenance Task ButtonsBelow the list of units, a row of task buttons lets yo

Chapter 11. 3DM 2 Reference206 3ware Serial ATA RAID Controller User GuideIf rebuild scheduling is enabled on the Scheduling page, the unit will not s

Maintenance pagewww.3ware.com 207 When you click Remove Unit, you will be asked to confirm that you want to proc

Chapter 11. 3DM 2 Reference208 3ware Serial ATA RAID Controller User Guide

Maintenance pagewww.3ware.com 209Figure 97. Configuration Window in 3DM For more detailed instructions, see “Co

Chapter 1. Introducing the 3ware® SATA RAID Controller12 3ware Serial ATA RAID Controller User GuideUsing Drive Capacity EfficientlyTo make the most e

Chapter 11. 3DM 2 Reference210 3ware Serial ATA RAID Controller User Guideand the worse the random I/O. The larger the stripe size, the worse the sequ

Battery Backup pagewww.3ware.com 211You can sort the events by severity or time. To do so, just click the column header. For information about a part

Chapter 11. 3DM 2 Reference212 3ware Serial ATA RAID Controller User GuideSerial Number. Indicates the BBU serial number.BBU Ready. Indicates if the B

Enclosure Summary pagewww.3ware.com 213generated based on the measured temperature. In the case of a temperature error, the BBU status will change to

Chapter 11. 3DM 2 Reference214 3ware Serial ATA RAID Controller User GuideEnclosure Details pageFigure 102. Enclosure Details Page

3DM 2 Settings pagewww.3ware.com 2153DM 2 Settings pageFigure 103. 3DM 2 Settings Page The 3DM 2 Settings page

Chapter 11. 3DM 2 Reference216 3ware Serial ATA RAID Controller User GuideE-mail NotificationUse the fields in this section to set up and manage notif

3DM 2 Settings pagewww.3ware.com 217Page RefreshMinutes Between Refresh. Displays how frequently pages in 3DM will be refreshed with new data from th

218 3ware Serial ATA RAID Controller User Guide12TroubleshootingThis troubleshooting section includes the following sections:• Web Resources• Before C

Before Contacting Customer Supportwww.3ware.com 219Before Contacting Customer SupportThree screens in 3DM 2 provide controller version and status inf

3ware Tools for Configuration and Managementwww.3ware.com 13Support for Over 2 TerabytesWindows 2000, Windows XP (32-bit), Linux 2.4, and FreeBSD 4.x

Chapter 12. Troubleshooting220 3ware Serial ATA RAID Controller User GuideCommand LoggingAll changes that are made to RAID configurations using 3DM or

Problems and Solutionswww.3ware.com 221Enclosure-Related ProblemsAn LED is blinking red on the 3ware Sidecar.A blinking red LED on the 3ware Sidecar

Chapter 12. Troubleshooting222 3ware Serial ATA RAID Controller User GuideSoftware Installation ProblemsThe 3ware RAID controller was configured witho

Problems and Solutionswww.3ware.com 223Problems in 3DM and 3BMA 3ware RAID controller does not show in the list of controllersYou may not have the mo

Chapter 12. Troubleshooting224 3ware Serial ATA RAID Controller User GuideError and Notification MessagesError and notification messages are issued by

Error and Notification Messageswww.3ware.com 225000C Initialize started000E Initialize failed000F SMART threshold exceeded0019 Drive removed001A Driv

Chapter 12. Troubleshooting226 3ware Serial ATA RAID Controller User Guide0039 Buffer ECC error corrected003A Drive power on reset detected003B Rebuil

Error and Notification Messageswww.3ware.com 227Error and Notification Message Details0001 Controller reset occurredEvent TypeInformation CauseThe de

Chapter 12. Troubleshooting228 3ware Serial ATA RAID Controller User GuideSee AlsoFor how to collect the system logs, see http://www.3ware.com/kb/arti

Error and Notification Messageswww.3ware.com 2290004 Rebuild failedEvent TypeError CauseThe 3ware RAID controller was unable to complete a rebuild op

Chapter 1. Introducing the 3ware® SATA RAID Controller14 3ware Serial ATA RAID Controller User GuideFor details about working with 3DM, see “3DM 2 (3w

Chapter 12. Troubleshooting230 3ware Serial ATA RAID Controller User Guide0006 Incomplete unit detectedEvent TypeWarningCauseThe 3ware RAID controller

Error and Notification Messageswww.3ware.com 2310008 Unclean shutdown detectedEvent TypeWarningCauseThe 3ware RAID controller detected an unclean shu

Chapter 12. Troubleshooting232 3ware Serial ATA RAID Controller User GuideSee AlsoFor links to drive manufacturer diagnostic utilities and troubleshoo

Error and Notification Messageswww.3ware.com 233ActionAllow the rebuild to complete. This will return the unit to its normal redundant state.See Also

Chapter 12. Troubleshooting234 3ware Serial ATA RAID Controller User GuideCheck physical cable and power connections. You can also run the drive manuf

Error and Notification Messageswww.3ware.com 2350019 Drive removed Event TypeWarningCauseA drive was physically removed from the controller while the

Chapter 12. Troubleshooting236 3ware Serial ATA RAID Controller User Guide• A RAID 10 unit with both drives missing from one of the RAID 1 subunits.•

Error and Notification Messageswww.3ware.com 237Background InformationThe 3ware RAID controller communicates to the ATA disk drives through the Ultra

Chapter 12. Troubleshooting238 3ware Serial ATA RAID Controller User GuideBackground InformationThe 3ware RAID controller supports a feature called dy

Error and Notification Messageswww.3ware.com 2390025 Cache flush failed; some data lostEvent TypeErrorCauseThe 3ware RAID controller was not able to

Monitoring, Maintenance, and Troubleshooting Featureswww.3ware.com 15RAID 0 unit members. If the disk drive is part of a redundant unit, error locati

Chapter 12. Troubleshooting240 3ware Serial ATA RAID Controller User GuideUnder Linux or FreeBSD use fsck /dev/sda1. If you have more than one SATA de

Error and Notification Messageswww.3ware.com 2410029 Verify startedEvent TypeInformationCauseThe 3ware RAID controller has started verifying the data

Chapter 12. Troubleshooting242 3ware Serial ATA RAID Controller User GuideActionWhen a verify fails, redundant units will automatically resynchronize

Error and Notification Messageswww.3ware.com 243002C Source drive ECC error overwrittenEvent TypeErrorCauseA read error was encountered during a rebu

Chapter 12. Troubleshooting244 3ware Serial ATA RAID Controller User GuideUnder Linux or FreeBSD use fsck /dev/sda1. If you have more than one SATA de

Error and Notification Messageswww.3ware.com 2450030 Drive not supported Event TypeErrorCause3ware 8000 and 9500S Serial ATA controllers only support

Chapter 12. Troubleshooting246 3ware Serial ATA RAID Controller User Guide0033 Migration startedEvent TypeInformationCauseThe 3ware RAID controller ha

Error and Notification Messageswww.3ware.com 2470035 Migration completed Event TypeInformationCauseThe migrated unit is now ready to be used.Migratio

Chapter 12. Troubleshooting248 3ware Serial ATA RAID Controller User GuideNote: This message only applies to the 3ware 9500S controller, which has rem

Error and Notification Messageswww.3ware.com 249ActionNone required. If errors persist, contact technical support at http://www.3ware.com/support/ind

16 3ware Serial ATA RAID Controller User Guide2Getting Started with Your 3ware RAID ControllerSetting up your 3ware RAID controller involves these mai

Chapter 12. Troubleshooting250 3ware Serial ATA RAID Controller User Guide003C Initialize pausedEvent TypeInformationCauseThe initialization is paused

Error and Notification Messageswww.3ware.com 251003E Migration pausedEvent TypeInformationCauseMigration is paused. Migration follows the rebuild sch

Chapter 12. Troubleshooting252 3ware Serial ATA RAID Controller User Guide0040 Flash file system repairedEvent TypeInformationCauseA corrupted flash f

Error and Notification Messageswww.3ware.com 253ActionAMCC recommends verifying the unit. See “Starting a Verify Manually” on page 148.0043 Backup DC

Chapter 12. Troubleshooting254 3ware Serial ATA RAID Controller User GuideCauseThe battery pack voltage being monitored by the Battery Backup Unit has

Error and Notification Messageswww.3ware.com 2550048 Battery voltage is too highEvent TypeErrorCauseThe battery pack voltage being monitored by the B

Chapter 12. Troubleshooting256 3ware Serial ATA RAID Controller User Guide004A Battery temperature is lowEvent TypeWarningCauseThe battery pack temper

Error and Notification Messageswww.3ware.com 257004C Battery temperature is too lowEvent TypeErrorCauseThe battery pack temperature being monitored b

Chapter 12. Troubleshooting258 3ware Serial ATA RAID Controller User GuideBackground InformationThe test estimates how many hours the Battery Backup U

Error and Notification Messageswww.3ware.com 2590051 Battery health check startedEvent TypeInformationCauseThe Battery Backup Unit periodically evalu

www.3ware.com 17installation in. Chapter 3, “First-Time RAID Configuration Using 3BM.” Additional information about configuration is also included in

Chapter 12. Troubleshooting260 3ware Serial ATA RAID Controller User GuideCauseThe Battery Backup Unit has started a battery charge cycle.ActionNone r

Error and Notification Messageswww.3ware.com 261ActionReplace the battery pack if the warnings persist.See AlsoSee the Install Guide for your control

Chapter 12. Troubleshooting262 3ware Serial ATA RAID Controller User Guide005C Battery is weakEvent TypeWarningCauseThe Battery Backup Unit periodical

Error and Notification Messageswww.3ware.com 263005F Cache synchronization failed; some data lostEvent TypeErrorCauseThe 3ware RAID controller perfor

264 3ware Serial ATA RAID Controller User GuideAppendicesThe following information is available in the appendices: • Appendix A, “Glossary” on page 26

www.3ware.com 265AGlossary• 3BM 2. The 3ware BIOS Manager, used on PC machines. The 3ware BIOS (Basic Input Output System) manager is a basic interfa

Appendix A. Glossary266 3ware Serial ATA RAID Controller User Guide• Boot volume size. The size to be assigned to volume 0 when creating a unit throug

www.3ware.com 267• Distributed parity. Parity (error correction code) data is distributed across several drives in RAID 5, RAID 6, and RAID 50 config

Appendix A. Glossary268 3ware Serial ATA RAID Controller User Guide• I²C-(or Inter-IC) bus. A two-wire serial bus solution used as a control, diagnost

www.3ware.com 269NCQ must be supported by the drive. NCQ must be turned on in both the drive and the RAID controller. By default, the RAID unit’s que

Chapter 2. Getting Started with Your 3ware RAID Controller18 3ware Serial ATA RAID Controller User Guide• “Configuring Your Controller” on page 80• “S

Appendix A. Glossary270 3ware Serial ATA RAID Controller User Guideto delete the original unit. For example, converting a single disk to a mirrored di

www.3ware.com 271BSoftware InstallationThis appendix provides detailed instructions for installing the 3ware management software for your 3ware RAID

Appendix B. Software Installation272 3ware Serial ATA RAID Controller User Guide3 From the Welcome screen, click Next to start the installation proces

Installing Software from a Graphical User Interface (GUI)www.3ware.com 2735 If you want to change where the 3ware Disk Management tools 3DM and CLI w

Appendix B. Software Installation274 3ware Serial ATA RAID Controller User Guide7 To configure email notification, check the box and complete the 3DM

Installing Software from a Graphical User Interface (GUI)www.3ware.com 275Figure 109. 3DM2 Command Logging Message9 [Optional] On the 3DM 2 Security

Appendix B. Software Installation276 3ware Serial ATA RAID Controller User Guide10 [Optional] On the same 3DM 2 Security Configuration screen, you can

Installing Software from a Graphical User Interface (GUI)www.3ware.com 27712 On the summary screen, review the installation that is about to occur.If

Appendix B. Software Installation278 3ware Serial ATA RAID Controller User GuideInstalling Software on Linux and FreeBSD from the Command LineThe foll

Uninstalling Softwarewww.3ware.com 279Uninstalling SoftwareThe steps below tell you how to remove 3ware software from your system.

www.3ware.com 19Verify Task SchedulesDaily, starting at 12:00 am and running for 24 hours3DM, CLIFollow Verify Task Schedule No 3DM, CLIRebuild Task

280 3ware Serial ATA RAID Controller User GuideCCompliance and Conformity StatementsThis section is organized into the following topics:• FCC Radio Fr

Microsoft Windows Hardware Quality Labwww.3ware.com 281Microsoft Windows Hardware Quality LabAMCC is committed to Microsoft Windows Hardware Quality

282 3ware Serial ATA RAID Controller User GuideDWarranty, Technical Support, and ServiceThis section is organized into the following topics:• Limited

Warranty Service and RMA Processwww.3ware.com 283parts or replacement products will be provided by AMCC on an exchange basis and will be either new o

Appendix D. Warranty, Technical Support, and Service284 3ware Serial ATA RAID Controller User GuideSerial ATA RAID Controller, including shipping cost

www.3ware.com 285IndexNumerics2TB support863BMhelp65main screen 60navigation 61screens 60starting 57working in 613DM3DM menus72Alarms page 210Battery

286 3ware Serial ATA RAID Controller User GuideFlash file system error detected (003F) 251Flash file system repaired (0040) 252Incomplete unit detecte

www.3ware.com 287CCache flush failed, some data lost (0025)239Cache synchronization completed (005E) 262Cache synchronization failed 263Cache synchro

288 3ware Serial ATA RAID Controller User GuideDrive timeout detected (0009) 231drivercompiling for Linux50current version, determining 163downloading

www.3ware.com 289inoperable units (about) 138installationdisk management tools (3DM2 and CLI)installation271of controller 16overview 20troubleshootin

www.3ware.com iiiTable of ContentsAbout this User Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiHow this U

20 3ware Serial ATA RAID Controller User Guide3First-Time RAID Configuration Using 3BMIf you will install the operating system on and boot from a unit

290 3ware Serial ATA RAID Controller User GuideRRAIDconcepts and levels4configurations 5determining level to use 11RAID 0 5RAID 1 6RAID 10 8RAID 5 6RA

www.3ware.com 291definition 270system requirements 2Ttask schedulesabout, 3DM200adding 159rebuild/migrate 159removing 159self-test 159task duration 1

292 3ware Serial ATA RAID Controller User Guidemanually 148stopping (3DM) 149Verify-Paused (unit status) 136, 205viewing 3DM remotely 71volumespecifyi

Basic Steps for Creating a Unitwww.3ware.com 21To launch 3BM1 Power up or reboot your system. While the system is starting, watch for a screen simila

Chapter 3. First-Time RAID Configuration Using 3BM22 3ware Serial ATA RAID Controller User Guide4 If you plan to make changes to your configuration an

Basic Steps for Creating a Unitwww.3ware.com 233 Make sure that the proper drives are listed.Figure 12. Create Disk Array Display, RAID 0 ExampleTo

Chapter 3. First-Time RAID Configuration Using 3BM24 3ware Serial ATA RAID Controller User GuideFigure 14. Stripe Sizes for a RAID 5To set other poli

Basic Steps for Creating a Unitwww.3ware.com 25 1 Use the arrow keys or press Tab to move to the Boot Volume Siz

Chapter 3. First-Time RAID Configuration Using 3BM26 3ware Serial ATA RAID Controller User GuideFigure 15. Summary of Volumes to be CreatedTo finish

Basic Steps for Creating a Unitwww.3ware.com 274Type Y to continue, delete any existing data on the drives, and create the unit.Depending on the RAID

Chapter 3. First-Time RAID Configuration Using 3BM28 3ware Serial ATA RAID Controller User GuideSpecifying a Hot SpareYou can designate one of the Ava

Checking the Motherboard Boot Sequencewww.3ware.com 29Checking the Motherboard Boot SequenceUsing your computer’s Setup utility, ensure that it shows

iv 3ware Serial ATA RAID Controller User GuideStarting 3DM and Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30 3ware Serial ATA RAID Controller User Guide4Driver InstallationThis chapter provides details about how to install the driver for your 3ware RAID co

Driver Installation Under Windowswww.3ware.com 31Driver Installation Under Windows The 3ware RAID controller can

Chapter 4. Driver Installation32 3ware Serial ATA RAID Controller User GuideCreating a 3ware Driver DisketteIf you are installing Windows on a new uni

Driver Installation Under Windowswww.3ware.com 336 If the “Digital Signature Not Found” message appears, click Ye s to continue the installation. (If

Chapter 4. Driver Installation34 3ware Serial ATA RAID Controller User GuideFigure 18. Found New Hardware Wizard, Windows 2000

Driver Installation Under Windowswww.3ware.com 356 When the Install Hardware Device Drivers screen appears (Figure 20), click Next and follow the pro

Chapter 4. Driver Installation36 3ware Serial ATA RAID Controller User GuideFigure 22. Found New Hardware Wizard, Windows XP and 2003

Driver Installation Under Windowswww.3ware.com 37Figure 24. Welcome to the Found New Hardware Wizard7 When the second Completing the Found New Hardw

Chapter 4. Driver Installation38 3ware Serial ATA RAID Controller User GuideMaking Units Managed by a 3ware Controller Available to WindowsAfter the 3

Driver Installation Under Linuxwww.3ware.com 39Driver Installation Under Linux A drive or unit managed by the 3w

www.3ware.com vMoving Units from an 8000 Controller to a 9000 Controller . . . . . . . . . . . . . . . . 126Moving Legacy JBOD Units to a 9000 Cont

Chapter 4. Driver Installation40 3ware Serial ATA RAID Controller User Guide3ware Technical Support, or email your driver request to [email protected]

Driver Installation Under Linuxwww.3ware.com 41Determining the Current Version of your 3ware DriverIf you already have a 3ware controller installed,

Chapter 4. Driver Installation42 3ware Serial ATA RAID Controller User Guide3 In the 3ware Driver & Firmware Disk Images menu, click the button fo

Driver Installation Under Linuxwww.3ware.com 43c When the Welcome to Red Hat display appears, type: linux ddA number of files will load and then a me

Chapter 4. Driver Installation44 3ware Serial ATA RAID Controller User GuideInstalling the 3ware Kernel Driver Module on a Red Hat or Fedora Core Linu

Driver Installation Under Linuxwww.3ware.com 45• For Bigmem kernels: 3w-9xxx.big • For Hugemem kernels: 3w-9xxx.hug • For IA32E kernels: 3w-9xxx.i32

Chapter 4. Driver Installation46 3ware Serial ATA RAID Controller User Guide7 If you are using the GRUB boot loader, skip to Step 8. If you are using

Driver Installation Under Linuxwww.3ware.com 476 Load the kernel driver module manually. Type: modprobe sd_modinsmod 3w-9xxx You can also incorporate

Chapter 4. Driver Installation48 3ware Serial ATA RAID Controller User GuideTo get the kernel driver moduleIf you only need the kernel driver module,

Driver Installation Under Linuxwww.3ware.com 49 3 If you are using SuSE 9.1 or earlier, after the existing 3w-xx

vi 3ware Serial ATA RAID Controller User GuideDrive Details window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 4. Driver Installation50 3ware Serial ATA RAID Controller User Guide5 To load the kernel driver module, type:/sbin/insmod /lib/modules/<ker

Driver Installation Under FreeBSDwww.3ware.com 51Obtaining 3ware FreeBSD Drivers The 3ware software CD-ROM that came with the 3ware RAID controller i

Chapter 4. Driver Installation52 3ware Serial ATA RAID Controller User Guide

Driver Installation Under FreeBSDwww.3ware.com 538 At the FreeBSD boot menu, select "Escape to loader prompt.”9 At the loader prompt, load the k

Chapter 4. Driver Installation54 3ware Serial ATA RAID Controller User Guide3Go to /usr/src/sys/conf/ and edit kern.pre.mk (use vi or any other editor

Driver Installation Under FreeBSDwww.3ware.com 55To install the 3ware kernel driver module when FreeBSD is installed on a device on the motherboard1

Chapter 4. Driver Installation56 3ware Serial ATA RAID Controller User Guide4 cd /sys/modules/twa make 5 Comment out the entry Device twa # 3w

www.3ware.com 5753ware BIOS Manager 2 (3BM 2) IntroductionThis section describes the basics of using 3ware BIOS Manager 2 (3BM 2), one of the tools y

Chapter 5. 3ware BIOS Manager 2 (3BM 2) Introduction58 3ware Serial ATA RAID Controller User Guide3 Press Alt-3 immediately to bring up the 3ware BIOS

Exiting the 3BM Configuration Utilitywww.3ware.com 59 Exiting the 3BM Configuration UtilityWhen you are ready to

vii 3ware Serial ATA RAID Controller User GuideAbout this User GuideThis document, 3ware Serial ATA RAID Controller User Guide, provides instructions

Chapter 5. 3ware BIOS Manager 2 (3BM 2) Introduction60 3ware Serial ATA RAID Controller User GuideWorking in the 3BM ScreensThe main 3BM screen (Figur

Working in the 3BM Screenswww.3ware.com 61listed here in other units, you must first delete them. For more information, see “Deleting a Unit” on page

Chapter 5. 3ware BIOS Manager 2 (3BM 2) Introduction62 3ware Serial ATA RAID Controller User GuideSpecify (or unspecify) a drive as a hot spareSReturn

Adjusting BIOS Loading Settingswww.3ware.com 63Adjusting BIOS Loading Settings3BM 2 includes the following settings that let you customize the behavi

Chapter 5. 3ware BIOS Manager 2 (3BM 2) Introduction64 3ware Serial ATA RAID Controller User Guide To change BIOS

Displaying Controller Informationwww.3ware.com 65Displaying Controller InformationThe Controller Information screen shows you details about your cont

66 3ware Serial ATA RAID Controller User Guide63DM 2 (3ware Disk Manager) Introduction 3ware Disk Manager 2 (3DM

Browser Requirements for 3DMwww.3ware.com 67Browser Requirements for 3DM3DM runs in most current web browsers. Tested and supported browsers include:

Chapter 6. 3DM 2 (3ware Disk Manager) Introduction68 3ware Serial ATA RAID Controller User GuideInstalling 3DM3DM 2 can be installed from the 3ware CD

Starting 3DM and Logging Inwww.3ware.com 69To log in to the 3DM web application1 Open your browser and enter the URL for your system. The default URL

viii 3ware Serial ATA RAID Controller User Guide2. Getting Started Provides a summary of the process you should follow to get started using your 3ware

Chapter 6. 3DM 2 (3ware Disk Manager) Introduction70 3ware Serial ATA RAID Controller User GuideStarting the 3DM Daemon under Linux and FreeBSD3DM sho

Working with the 3DM Screenswww.3ware.com 71Viewing 3DM Remotely Using a Web BrowserWhen remote administration is enabled on the 3DM 2 Settings page,

Chapter 6. 3DM 2 (3ware Disk Manager) Introduction72 3ware Serial ATA RAID Controller User GuideFigure 34. 3DM Main Screen

Working with the 3DM Screenswww.3ware.com 73of unit write cache, and controller settings that affect all units managed by the controller), tasks that

Chapter 6. 3DM 2 (3ware Disk Manager) Introduction74 3ware Serial ATA RAID Controller User GuideViewing Information About Different ControllersIf you

Working with the 3DM Screenswww.3ware.com 75 Table 8: List of 3DM Pages3DM Page DescriptionController Summary pa

Chapter 6. 3DM 2 (3ware Disk Manager) Introduction76 3ware Serial ATA RAID Controller User GuideSetting Up 3DM PreferencesThe 3DM 2 Settings page lets

Setting Up 3DM Preferenceswww.3ware.com 77Setting and Changing 3DM Passwords 3DM provides different access levels for users and administrators. The A

Chapter 6. 3DM 2 (3ware Disk Manager) Introduction78 3ware Serial ATA RAID Controller User Guide• Information will send e-mails for all events •Warnin

Setting Up 3DM Preferenceswww.3ware.com 79To enable or disable remote access1 Click 3DM 2 Settings on the menu bar.2In the Remote Access section of t

Conventionswww.3ware.com ixConventionsThe following conventions are used through this guide:• 3BM and 3BM 2 both refer to the 3ware BIOS Manager, ver

80 3ware Serial ATA RAID Controller User Guide7Configuring Your ControllerThis section describes how to view details about the controller, check its s

Viewing Information About a Controllerwww.3ware.com 81Figure 37. Controller Summary Page 2 To see more details

Chapter 7. Configuring Your Controller82 3ware Serial ATA RAID Controller User GuideTo see information about a controller in 3BM (BIOS)1 Power up or r

Viewing Controller Policieswww.3ware.com 83and to allow the controller to sequence the spin-up of drives. Compatible drives are sent a spin up comman

Chapter 7. Configuring Your Controller84 3ware Serial ATA RAID Controller User GuideTo view controller policies in 3DM• Choose Management > Control

Setting the Auto Rebuild Policywww.3ware.com 85To view controller polices in 3BMYou can also view and change these controller polices in 3BM, as show

Chapter 7. Configuring Your Controller86 3ware Serial ATA RAID Controller User GuideTo enable Auto-Rebuild through 3BM1 On the main 3BM screen, Tab to

Using Auto-Carving for Multi LUN Supportwww.3ware.com 87 The main use of auto-carving is to gain use of the full

Chapter 7. Configuring Your Controller88 3ware Serial ATA RAID Controller User GuideIf the combined capacity of the drives exceeds the carve size, a n

Enabling and Setting Up Staggered Spin-upwww.3ware.com 893 On the Policy Settings page, Tab to the Carving Factor field, press Enter to display the t